Non-technical losses
Between 15% and 40% of revenue lost to theft and fraud. Manual inspections detect less than 20% of actual cases.
~$96B World Bank, 2024
AI First · Enterprise Software · Energy & Utilities
We develop AI-First software specialized for the energy, water, and gas sector. We overcome the limitations of traditional systems through native Artificial Intelligence architectures. We guarantee agile deployments, maximum accuracy in mission-critical operations, and measurable operational results in weeks, not months.
Companies that trust us
Industry challenges
Between 15% and 40% of revenue lost to theft and fraud. Manual inspections detect less than 20% of actual cases.
Errors above 12% systematically generate cost overruns in energy procurement and regulatory imbalances.
68% of failures are unplanned. The cost of reactive maintenance is 5 to 7 times higher than predictive maintenance.
82% of utility companies lack internal capacity for advanced analytics projects. Building or hiring that capability takes over 9 months.
Increasingly granular reports required by entities such as CREG, SSPD, and ANEEL. Fines of up to 5% of annual revenue.
Over 15 unintegrated systems. 40% of technical time spent reconciling data between SCADA, GIS, and CIS.
Our Solutions
Every product is built with artificial intelligence at its core and includes a contractual KPI and defined timeline. If we don't hit the target, we don't charge.
–40% in non-technical losses
<5% MAPE error at 7 days
–35% unplanned failures
–25% non-revenue water
95%+ detection accuracy
+18% collection effectiveness
–30% operating costs
–22% 90+ day portfolio
90%+ real network correlation
–60% operational errors
Reports in minutes, not weeks
45% queries resolved without human intervention
Why Zynplex
Artificial intelligence isn't an add-on in our products: it's the foundation. Our solutions detect patterns, automate decisions, and learn from your operational data from day one of deployment.
Over a decade within the energy and utilities ecosystem. We understand regulation, network operations, and day-to-day challenges because we've lived them from the inside.
Our products come pre-configured for the sector. No months of customization. They integrate with your existing infrastructure and start delivering value in weeks, not years.
Pre-built connectors for SCADA, GIS, CIS, SAP, and Oracle. Our products integrate into the fabric of your operation without replacing functional infrastructure — no parallel IT projects, no operational disruptions.
Integrated with the platforms your operation already uses.
Data in transit and at rest under AES-256. Access with granular role-based control (RBAC) and mandatory multi-factor authentication.
Hosting available in Colombia, Mexico, and Peru. Full compliance with local data protection legislation and information sovereignty requirements.
Architecture designed for operational technology environments. SCADA network isolation, real-time anomaly monitoring, and alignment with IEC 62443 standard.
Proven results
Documented cases with verifiable return on investment in energy, water, and gas companies across Latin America.
1.2M customers. 22% losses. 8% inspection effectiveness.
"In 20 years in the sector, I've never seen results this fast."
— Loss Manager
800K connections. 48% non-revenue water. No internal analytics capability.
"They helped us integrate data we had been trying to connect for 10 years."
— Director of Operations
450K users. 100% reactive maintenance. 3.2 critical failures per month.
"We went from fighting fires to preventing them. The change was immediate."
— CIO
Due to confidentiality agreements and the operational security policies of our clients, cases are presented in anonymized form. Detailed case studies and direct references are available upon request and NDA execution.
About Zynplex
Zynplex was born from a simple conviction: the energy and utilities sector in Latin America deserves world-class technology built from the inside, by people who understand the operation. Founded by professionals with over a decade within the energy ecosystem — from utility control rooms to regulatory roundtables — we build proprietary software products with artificial intelligence integrated at their core.
Today, our products operate in networks serving millions of users across Colombia, Mexico, and Peru. We are not a consultancy adapting generic frameworks: we are a product company that guarantees results by contract.
Accelerate the digital transformation of the energy sector in Latin America with intelligent software products that deliver measurable, verifiable results.
To be the reference company in AI First software for utilities in the region — recognized for the depth of our sector knowledge and the contractual guarantee of our results.
Every product decision is measured against an operational KPI. If it doesn't improve a concrete indicator, we don't build it.
We don't arrive to learn: we arrive knowing. Our team lives and breathes energy, water, and gas.
Results guaranteed by contract. Metrics shared in real time. No fine print.
AI that is explainable, auditable, and aligned with sector regulation. Technology serving the operation, not the other way around.
A team with deep roots in the energy sector
15+ years in the energy sector. Former digital transformation lead at regional utilities. Systems Engineer with MBA.
12+ years designing data architectures for distribution networks. Certified AWS Solutions Architect and Azure Expert.
10+ years in applied machine learning. Led the development of all 12 products in the Zynplex portfolio.
14+ years in energy and water network operations. Responsible for contractual result guarantees.
Insights
The software detected fraud with 87% accuracy across a 1.2M-customer AMI network. Anatomy of the deployment: from data integration to first results in 3 weeks.
Coming soon98% of AMI data goes unused. The problem isn't technological — it's architectural. How to integrate SCADA, GIS, and CIS without replacing what already works.
Coming soonNew regulatory requirements in Colombia, Mexico, Peru, and Chile will demand reports that currently take weeks. How to automate them before it becomes mandatory.
Coming soonAnalysis with data from 3 distributors in LATAM: a conventional crew detects 1 in 12 fraud cases. The software detects 1 in 2. The cost difference is 6x.
Coming soonContact
Our architecture team analyzes your current operational environment and delivers a strategic report with identified gaps, projected KPIs, and an implementation plan. No cost, under NDA if preferred.